Your shopping cart is empty!
The orders are shipped out everyday at 4 PM CST. Any orders placed after 4 PM CST will be processed the next business day.
Orders placed on friday after 4 PM CST Or Weekends will be processed on following Monday as we are closed on Weekends.
We may be able to make the following changes within 1 hour from when you placed your order:
--> Cancel your order
--> Decrease the quantity of an item
--> Remove an item
Our goal is to ship your order as quickly as possible. Once your order is placed, we are unable to make the following changes:
--> Add an item/Increase quantity
--> Change the payment method
--> Change the shipping address
All requests for exchange must be made within 14 days of the delivery. All returning merchandise must be in its original sell-able condition with the original packaging, including all of its contents attached(Tags, etc.). Otherwise, 25% restocking fee will be applied for all returned merchandise. Returned merchandise not in above described condition would not be returned.
How To Exchange or Return:
Repackage your item(s) and logging in to your sistawigs.com on you web site. You must ship the merchandise back to us only via UPS Ground, US Postal Service Priority Mail or US Postal Service. Sistawigs.com will not accept without prior authorization.
All requests for return must be made within 14 days of the delivery.
We will not refund shipping charges with returns and exchanges, a 15% restocking fee will be applied for all returned merchandise.
Once the restocking fee is applied, remaining balance will be refunded to the payment method submitted with your original order. If your are located outside the U.S., you are responsible for any taxes, duties and processing fess incurred as a result of returning or refusing package acceptance.
Eligible Products: In original, factory condition (unaltered, unworn, undamaged, and with tags attached) and in original packaging.
Ineligible Products: Any hair that is burned or missing hair piece. Any hair that is missing outside package. Clearance products.